Our quality of service is one of our strengths.

The company TMS, convinced that human capital and good management are the key to success, regularly invests in the training of its staff. The repair workshop is an ESD-protected environment against electrostatic discharge, equipped with all the necessary tools and testing equipment for the proper execution of repair actions. It meets the strictest requirements of the parent company Olympus, which is periodically verified by specialised auditors from the parent company who conduct audits to ensure compliance with the applicable guidelines and standards. There is a set of loan equipment available to assist customers in the event of breakdowns, reflecting TMS's ongoing commitment to fully satisfy its clients. In order to standardise this operation, our Quality Management System is certified according to the international standard ISO9001 to continuously meet your needs.

The benefits of the ISO 9001 standard for our company

In a study on certificationISO 9001conducted byISO.org, it was found that the number of companies implementing a quality system worldwide has remained stable despite the current recession.

The standardISO 9001, internationally recognised, defines the requirements necessary for establishing a quality management system. The aim of this standard is to help companies establish and maintain aquality management systemthat allows them to ensure the quality of their goods or services. While business managers are concerned about the quality of their offerings, clients and investors want to be able to rely on the proper functioning of a company.

The standardISO 9001offers numerous advantages for our company, not only by providing various business opportunities but also by allowing us to continuously improve the functioning of our business. The certificationISO 9001demonstrates to our employees, our clients, and all our partners that our company is committed to ensuring a high level of quality.

Improving the efficiency of our management system

By improving the efficiency of our processes and operational activities at all levels, we optimise our internal as well as external relationships. With our staff being more motivated and productive, we will gain in speed and efficiency while saving time and money. For our clients, we become a more attractive option, as our products and services are delivered more quickly and with better value for money. Thus, our clients are more inclined to turn to our company and our employees remain by your side.

Building a reputation in our industry

The certification ISO 9001 attests to the reliability and credibility of our company with our clientele. It confirms that TMS is committed to adhering to quality standards.

Not only does this help us provide a higher level of quality, but your certification can also be an integral part of our marketing strategy, offering you numerous competitive advantages in our industry.

Enhancing the satisfaction of our customers and employees

The standardISO 9001partly consists of guiding TMS towards continuous improvement while taking into account the needs of our employees and customers. The certification processISO 9001involves both our staff and our clientele and allows our employees to be involved in identifying areas for improvement, conducting practical checks, and evaluating them. They thus have the opportunity to communicate with their management about what they find effective and to have a say in how the company operates.

The latter is not only intended for our employees; our customers and partners are also able to evaluate us, so the advantage goes both ways. Not only have we put in place the tools to continuously improve, but also to maintain a loyal customer base that trusts us and is therefore less likely to turn to a competitor.

Creating growth opportunities

The standardISO 9001is not limited to evolving the operations of TMS; it also allows us to expand into new markets. Although it is not a legal requirement, this certification helps to meet many legal requirements that companies must face to maintain a high level of quality. The importance of the standardISO 9001is recognised in many sectors and this standard is adopted by a large number of companies worldwide. The implementation of a quality management system helps to demonstrate our competencies and allows us to improve our success rate for tenders.